How to Return Infusion Pumps

Sometimes, your child may need fluids, medicines, EN (enteral nutrition), or TPN (total parenteral nutrition) after leaving the hospital. When this happens, you might take an infusion pump home with you. A home care company may also ship one to your home. Some pumps belong to St. Jude, but others are rented from outside companies. 

When your child no longer needs their pump, please return it right away. By returning the pumps promptly, you help patients get the care and equipment they need. 

If your child is using an infusion pump at home and is then admitted to the hospital, bring the pump with you to the hospital. Please let a staff member know that your pump was used at home.  

Staff may ask you to return it while your child is in the hospital, or to keep it for use after your child is discharged. 

How to return the infusion pump

Please follow these steps to return your pump: 

(1) Find out who owns the infusion pump. 

• St. Jude pumps will have a label that says, “Property of St. Jude Pharmacy.”  
• Rental pumps will have a tag or sticker with the company name and phone number. 
• If you cannot find a tag or a sticker on the pump, call the St. Jude Pharmacy and follow their instructions for returning the pump.  

(2) Remove medicines, formula, or fluids attached to the pump. 

• Before returning the pump, please remove all attached products, including medicines, fluids, formula, and tubing.   
• If you are unable to remove these items, that is OK. Do not delay returning the pump because of this issue.

(3)  Return the pump to the correct place. 

• If St. Jude owns the pump: 
  • If you are in the local area, return the St. Jude-owned pump to your care team or to the St. Jude Outpatient Pharmacy. 
  • If you are not in the local area, a pre-paid box can be provided to you to ship the pump back to the St. Jude Pharmacy. Contact the St. Jude Pharmacy if you do not have a box but need to return a pump. 
• If a rental company owns the pump: 
  • Call the rental company phone number on the tag. 
  • Tell them that your child is done using the pump.  
  • Follow the directions provided by the rental company for return of the pump. 

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