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Photographing, Videotaping, Streaming, Audiotaping

There are many events during treatment that you and your child may wish to photograph, videotape, stream, or audiotape. In the information below, we will call it “record” or “recording.”

Please follow the hospital’s guidelines for recording. These rules are in place to protect the health, safety, and privacy of you, your child, staff, and all St. Jude patients.

Please do not take photos or recordings of anyone without their permission.

Recording medical care

You may not record any medical care being given to the patient because it may interfere with the safety and health of you, your child, or staff. 

St. Jude staff members and volunteers may not, even at your request, use any device to record medical care being given to a patient.

Staff have the right to refuse to be in any recording, and they are not allowed to take part in recorded interviews about a patient’s care or treatment. You and your child must always ask before making any recording.

St. Jude staff members may ask you or your family members to delete your recordings or take other actions if they believe the recordings would affect patient care or someone’s privacy. Please agree to these requests.

Recording important events

Important events occur during treatment that you may want to celebrate and share. The following events may be recorded:

  • First and last day of chemotherapy (after chemo has been given)

  • Birthdays

  • Special patient events (such as Halloween or graduation days)

If you would like other memory-making ideas, talk to a child life specialist or call Child Life at 901-595-3020.

Communication needs

We want to make sure that patients and caregivers with impaired sensory, manual, or speaking skills have an equal chance to take part in St. Jude services, activities, and programs.

If you or your child has a medical or communication need that requires recorded information, St. Jude can help you record that information or get it in a form that is easy to use.

Taking photos of yourself

You and your child may take photos and make recordings of yourselves while at St. Jude. But you must always respect the privacy of other patients, their family members, St. Jude staff members, and volunteers.

More information

If you have questions about these rules, ask a St. Jude staff member. You can also email patientandfamilyexperienceoffice@stjude.org.

Key Points

  • Please follow the hospital’s guidelines for recording.
  • These rules are in place to protect the health, safety, and privacy of yourself and others.
  • You may not record any medical care being given to the patient.
  • Please do not take photos or recordings of anyone without their permission.
  • You may record certain important events that occur during treatment.


Reviewed: August 2022