FAQs and Tips for Using This Website
Does the Together by St. Jude™ website require registration?
No, you do not have to register to visit and explore the content. We do suggest that users sign up for our email newsletter to stay updated on new information and improvements to the site.
How to bookmark the site like an app
The Together by St. Jude online resource does not have a mobile app. But you can bookmark the site on your phone’s home screen for quick access. Follow the instructions below:
iOS instructions
- Open the site in Safari.
- Tap the share icon at the bottom.
- Scroll until you see “Add to Home Screen.”
- Type “Together,” and then tap “Add.”
- You should now see our teal-colored icon on your home screen.
Android instructions
- Open the site in the default browser.
- Tap the menu icon.
- Tap the option that says, “Add shortcut” or “Add to home screen.”
- Type “Together,” and then tap “Add.”
- You should now see our teal-colored icon on your home screen.
How to share a page by email or on social media
Each page on the Together by St. Jude online resource has buttons for sharing to Facebook, X, WhatsApp, and through email. On a desktop, the buttons will appear on the lower-right corner as you start scrolling on a page. On a mobile device, the buttons appear at the bottom of each page.
How Together by St. Jude updates their information
Our team of writers and patient educators work closely with subject-matter experts at St. Jude Children’s Research Hospital to regularly review our content and make sure it is accurate.
Information on the Together by St. Jude online resource is general education and does not replace medical advice.
How to contact the Together by St. Jude team
Languages for Together by St. Jude
The Together by St. Jude online resource is currently available in 12 languages: English, Arabic, Burmese, Chinese, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian, and Urdu. You can select your preferred language using the language selector on the top-right corner of your screen. We encourage you to sign up for our newsletter to learn about new language releases.
How we translate content for people from different countries and cultures
Our team works with professional translators who have special training in life sciences to translate our content. We also work with in-country, third-party reviewers and sometimes beta readers. These reviewers have backgrounds in health care or medicine, and they are native speakers of each language and can speak English fluently. They review each translation and make edits as needed to make a high-quality translation.
How to learn about new features or content
How to use our interactive glossary
Throughout the website, you will see a small icon next to some words (for example, cancer). This indicates that term is in our glossary. Hover your mouse over the term to see the definition. On mobile, simply tap on the word. To search for other terms, visit the glossary.
How to learn about treatment and care at St. Jude
How to partner with the Together by St. Jude program
We are committed to being a trustworthy source of information and education for patients and families facing childhood and adolescent cancer, blood disorders, and other serious conditions—no matter where they live. You can help us improve our content by partnering with us. Your insights and expertise can help us make sure that we meet the needs of families worldwide. Email us at together@stjude.org to begin working with us.
Together by St. Jude on social media
How to use Together by St. Jude medical illustrations
Much of our content is protected under copyright law, which gives us the exclusive rights to reproduce, distribute, display, perform, and use our copyrighted works. We offer our copyrighted content free of charge on our website for personal, non-commercial use. We do this as part of our mission of providing a comprehensive online resource for patients and their families.
If you have a specific need, please email us at together@stjude.org. If appropriate, we will develop a license agreement.
How to link to Together by St. Jude resources
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About Us
Together offers families comprehensive medical information, supportive care resources, and shared stories of hope, healing and experience.
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Celebrating a Five-year Milestone Together
James R. Downing, MD, president and CEO of St. Jude, shares why the Together by St. Jude™ online resource was created. Learn how the site helps patients and families worldwide with trusted information about pediatric cancer.
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Contact Us
We provide trusted information to anyone facing childhood and adolescent cancer and other serious illnesses. If you have questions or comments, please email us.
