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Quick Facts: Johnson City Affiliate

Your child's affiliate hospital The Niswonger Children's Hospital at Johnson City Medical Center
Your child's affiliate clinic St. Jude Johnson City Affiliate
400 N. State of Franklin Road
Johnson City, TN 37604
Clinic hours Monday through Friday, 8 a.m. to 4:30 p.m.
Phone 423-431-3950
 - During clinic hours, a staff member will help you.
 - After hours, the answer service will page the on-call doctor.
 - If your call is not returned within 30 minutes, please call again. 
In case of emergency Call 911

When you call the clinic or doctor, you may be asked questions about:

  • Your child’s name, date of birth, and diagnosis
  • Your child’s last chemotherapy treatment or other treatment
  • The current problem or issue and how long it has lasted
  • Medicines your child is taking
  • The phone number for your preferred pharmacy

If your child is neutropenic with a fever:

If your child’s St. Jude doctor has said that your child is neutropenic (with an ANC lower than 500) and your child has a fever of 100.4 degrees F (38 degrees C) or higher:

  • Call 423-431-3950 to leave a message. Include a cell phone number so the doctor may call you.
  • Go to the second floor (pediatrics) of the Niswonger Children’s Hospital.
  • Do not wait at home for a call and do not go to the emergency room.

Call  your child’s local doctor, St. Jude Johnson City Affiliate Clinic, or Niswonger Children’s Hospital (423-431-3100)  right away if your child has one or more of these symptoms:

  • Fever in children older than 3 months:
    • Oral (by mouth) temperature of 100.9 degrees F (38.3 degrees C) or higher
    • Oral temperature of 100.4 degrees F (38.0 degrees C) or higher that lasts for an hour
    • Under-the-arm temperature of 99.9 degrees F (37.7 degrees C)
    • Under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher that lasts for an hour
  • Fever for patients younger than 3 months is an under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher.
  • Has been exposed to chickenpox, shingles, measles, rubella (German measles), or hepatitis
  • Rash
  • New tender, swollen bumps or knots in neck or under arms
  • Numbness or tingling in feet or hands
  • Mouth sores
  • Short of breath or trouble breathing
  • Earache, sore throat, or flu-like symptoms
  • Uncontrolled nausea or vomiting
  • Stomach pain
  • Diarrhea for more than 48 hours
  • Problems with central venous line or port
  • Major change in child’s condition

Call the St. Jude Affiliate Clinic right away if you take your child to any other local hospital or doctor for unplanned or urgent medical treatment.

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Reviewed: September 2022