Quick Facts: Johnson City Affiliate

Your child's affiliate hospital	The Niswonger Children's Hospital at Johnson City Medical Center
Your child's affiliate clinic	St. Jude Johnson City Affiliate 400 N. State of Franklin Road Johnson City, TN 37604
Clinic hours	Monday through Friday, 8 a.m. to 4:30 p.m.
Phone	423-431-3950 - During clinic hours, a staff member will help you. - After hours, the answer service will page the on-call doctor. - If your call is not returned within 30 minutes, please call again.
In case of emergency	Call 911

When you call the clinic or doctor, you may be asked questions about:

Your child’s name, date of birth, and diagnosis
Your child’s last chemotherapy treatment or other treatment
The current problem or issue and how long it has lasted
Medicines your child is taking
The phone number for your preferred pharmacy

If your child is neutropenic with a fever:

If your child’s St. Jude doctor has said that your child is neutropenic (with an ANC lower than 500) and your child has a fever of 100.4 degrees F (38 degrees C) or higher:

Call 423-431-3950 to leave a message. Include a cell phone number so the doctor may call you.
Go to the second floor (pediatrics) of the Niswonger Children’s Hospital.
Do not wait at home for a call and do not go to the emergency room.

Call  your child’s local doctor, St. Jude Johnson City Affiliate Clinic, or Niswonger Children’s Hospital (423-431-3100)  right away if your child has one or more of these symptoms:

Fever in children older than 3 months:
- Oral (by mouth) temperature of 100.9 degrees F (38.3 degrees C) or higher
- Oral temperature of 100.4 degrees F (38.0 degrees C) or higher that lasts for an hour
- Under-the-arm temperature of 99.9 degrees F (37.7 degrees C)
- Under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher that lasts for an hour
Fever for patients younger than 3 months is an under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher.
Has been exposed to chickenpox, shingles, measles, rubella (German measles), or hepatitis
Rash
New tender, swollen bumps or knots in neck or under arms
Numbness or tingling in feet or hands
Mouth sores
Short of breath or trouble breathing
Earache, sore throat, or flu-like symptoms
Uncontrolled nausea or vomiting
Stomach pain
Diarrhea for more than 48 hours
Problems with central venous line or port
Major change in child’s condition

Call the St. Jude Affiliate Clinic right away if you take your child to any other local hospital or doctor for unplanned or urgent medical treatment.

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Reviewed: September 2022