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Quick Facts: Charlotte Affiliate

Your child's affiliate hospital Novant Health Hemby Children's Hospital
Your child's affiliate clinic St. Jude Affiliate Clinic at Novant Health Hemby Children's Hospital
301 Hawthorne Lane, Suite 100
Charlotte, NC 28204
Clinic hours  - Monday, Tuesday, and Friday 8 a.m. to 5 p.m. 
 - Wednesday and Thursday 8:30 a.m. to 5 p.m.
Phone 704-384-1900
 - During clinic hours, a triage nurse will help you. 
 - After hours, the answering service will page the on-call doctor.
In case of emergency Go to the emergency room at Novant Health Hemby Children's Hospital right away or call 911

When you call the clinic or doctor, you may be asked questions about:

  • Your child’s name, date of birth, and diagnosis
  • Your child’s last chemotherapy treatment or other treatment
  • The current problem or issue and how long it has lasted
  • Medicines your child is taking
  • The phone number for your preferred pharmacy

Call the St. Jude Affiliate Clinic right away if your child has one or more of these symptoms:

  • Fever in children older than 3 months:
    • Oral (by mouth) temperature of 100.9 degrees F (38.3 degrees C) or higher
    • Oral temperature of 100.4 degrees F (38.0 degrees C) or higher that lasts for an hour
    • Under-the-arm temperature of 99.9 degrees F (37.7 degrees C)
    • Under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher that lasts for an hour
  • Fever for patients younger than 3 months is an under-the-arm temperature of 99.4 degrees F (37.4 degrees C) or higher.
  • Has been exposed to chickenpox, shingles, measles, rubella (German measles), or hepatitis
  • Rash
  • New tender, swollen bumps or knots in neck or under arms
  • Numbness or tingling in feet or hands
  • Mouth sores
  • Short of breath or trouble breathing
  • Earache, sore throat, or flu-like symptoms
  • Uncontrolled nausea or vomiting
  • Stomach pain
  • Diarrhea for more than 48 hours
  • Problems with central venous line or port
  • Major change in child’s condition

Call the St. Jude Affiliate Clinic right away if you take your child to any other local hospital or doctor for unplanned or urgent medical treatment.


Reviewed: September 2022